FAQs

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Frequently Asked Questions

After much thought, we decided to close our separate store-front of our party store in September of 2023. Due to online shopping options and Covid, shopping patterns of customers changed drastically, and it was unsustainable to keep it open. We consolidated our best selling party items into our bakery. Visit our online shop for a look into our selection of balloons, plates & napkins, cutlery/serving wares, party decor, gift packaging, cards, and more.

Yes! We have a large selection of balloons that we can inflate for you with helium, and also sell balloons non-inflated for at home use. Balloons can be ordered ahead of time, or purchased in-store. If you wanted to bring in balloons for us to inflate, we can do this as well.

We stock our cases every day with cupcakes, cakes, pastries, cookies and other goodies available for purchase anytime during our operating hours. We also carry packaged candies, chocolates and other sweet treats.

We do offer the ability to order for a same day pickup. Payment is required for any items to be pulled from our cases and set aside for you.

We do offer delivery with our own courier. However, for local delivery and same day delivery orders, we partner with Grubhun and UberEats that you can order from.

We ask that all customers provide at least two weeks' notice for all custom and large orders. Early notice is appreciated if and when possible. During peak seasons (Graduation/Wedding and Fall/Winter Holidays), we recommend placing orders as soon as possible. While we can accommodate changes, having a confirmed order ensures your items are ready for your celebrations. We try to squeeze in as many orders for the current week as possible, but cut off orders when we’ve reached capacity.

We have an edible printer in-house that we can use to print images and add them onto your cakes, cupcakes or cookies. The paper is a sugar sheet and the coloring is edible ink (think food coloring).

We currently have two gluten free and one vegan recipe. Our gluten free options are golden vanilla or chocolate and also happen to be dairy free. Our vegan recipe is chocolate, and we have a non-dairy frosting that can be used with either. If someone in your party only has an egg allergy, we can pair our classic buttercream with the vegan cake.

We are not a nut-free, or dedicated allergen-free facility. We process peanuts, tree nuts, coconut, eggs, dairy, wheat and other common allergens in our facility. Though most of our recipes do not contain any kinds of nuts, we do offer products that have elements of these allergens. It is completely up to the individual with the allergies to decide whether they are comfortable eating something from a shared facility, because even though we do our best to make sure allergens are processed separately and everything is sanitized in between steps, we cannot guarantee 100% no possibility of cross-contamination.

We are able to provide an ingredient list upon request. You can ask us for one when you place your order and can have it available for you when you pick up, or send it along with your order if you requested delivery.

Yes! We are more than happy to use toppers or packaging provided to us. These would need to arrive at minimum 3 days, or preferably the week prior, to the date of your order. Any items that are delivered to us damaged will either need to be reordered or replaced by the customer and/or company they were purchased from.